2019 logo header

page header sign on jetty

Frequently Asked Questions

Search our FAQ's by category — click on the category name below and all questions relating to the category will be displayed.

Online Entry

Can I swap my entry with another person?

Entry transfers are now available online. To learn more about entry transfer, CLICK HERE

I missed out on a place, is there a wait-list?
What happens if I don't have an entry but swim anyway?
What details do I need to enter the swim?
Important note about Emails
Can I enter on the day?
Is there a minimum age requirement for the swim?
Are late entries accepted?
Are entries other than online accepted?
What if I don't have a credit card?
What insurance is available to me?

Kid's Swim

Can I swim with my child in the Kids Swim?

One of our risk controls for the Kids Swim is to limit the number of children to 8 per wave at 30 second intervals and not to have significant numbers of adults in the water thus reducing the likelihood of collisions and allowing SLS to focus solely on the children and to do their job unimpeded.
If a child has a particular need for additional on-water support then an emailed request to This email address is being protected from spambots. You need JavaScript enabled to view it. will be considered on its merits.

Check-In

Can someone else 'check-in' for me?

No. Every swimmer over the age of 18 must check-in in person and hand-in a signed copy of the Swimmer Declaration [waiver]. Legal guardians may check-in for swimmers if under 18 - an eTicket must be shown and a signed waiver must be handed-in. Swimmers will be emailed a copy of the waiver with their eTicket in the week before the swim. Check-in will be open 14:30 to 18:30 Saturday 9 February 2019 (preferred option) or 06:00 to 07:00 Sunday 10 February 2019. Check-in will be by Race Number for the 2019 swim.

Race Numbers

When/where do I get my Race Number?

You will automatically be allocated a Race Number once entries have closed. Your Race Number will be emailed to you in an eTicket along with a copy of the waiver in the week prior to the swim. Please bring your eTicket and a signed copy of the waiver to pre-race check-in. Check-in will be by Race Number for the 2019 swim.

Do I have to wear my race number?
Where do I put my race number tattoo?

Teams

What information do I need to enter a team?

A team name, team captain and payment in full are required to confirm a team entry. If you have created but not paid for your team and the cap is reached you will not have a place in the swim. Payment can be made for incomplete teams.

Swimmers can log-in later to amend or update swimmer details including changes to swim order (up until entries close, Thursday 31 January, 2019 ).

For each swimmer:

  1. Name
  2. Have they swum the event previously using another surname (so we can collate swimmer results)
  3. Swim order (for relay).  Entrants will need to select a swim leg.
  4. Gender
  5. Date of birth
  6. Address
  7. Contact phone number
  8. Email - Please don't use your work email - see our FAQ about your email address.
  9. Emergency contact (name and phone number of somebody not swimming on the day)
  10. Any medical conditions (provided to St Johns and Surf Life Saving in case of emergency)
  11. Using wetsuit or swim aid (Wetsuit, flippers, snorkel, speed-suit, pullbuoy)
  12. Special needs (this includes requesting a support paddler)
  13. How many times have they entered the swim
  14. How did they hear about the swim
  15. Did they use our training program
  16. Why are you participating and what most appeals to you?
  17. How many family/friends/colleagues will be coming along with you as spectators/supporters?
  18. Do you have any suggestions
  19. How many nights will they be spending in Busselton (option for local resident or day visit)
  20. What type of accommodation (option for local resident or day visit)
  21. Do they have a story to share about entering the swim
Can we change team swimmers or swim order?

Doing the Swim

Can I swim around the Jetty?

This would be dependent upon your training and personal fitness. We cannot advise you on this. With the 3.6km Solo event, the One Mile Swim to Shore and the 2 and 4 person relay events there are several distance options for a swimmer to choose from. There are Swim Training Programs available through our Resources menu option – please take advantage of the program to improve your training.

Can I have a support paddler?
How far is the swim?
Are there jelly fish or stingers?
How many people participate in the swim?

Estimated Swim Times

What is the estimated swim time used for? (applies to 3.6km Solo swimmers only)

Estimated swim time is used to allocate your start wave (fastest swimmers start first). Start waves have a maximum of 400 swimmers. Should more than 400 swimmers select the same estimated swim time they will be split according to date entered. Swimmers can log-on to their entry and edit swimmer details including estimated swim time using the log-in and password from their confirmation email.

Can I change my estimated swim time? (applies to 3.6km Solo swimmers only)
How do I ensure I am in the same start wave as my friend? (applies to 3.6km Solo swimmers only)
Do we all start at the same time?

Results & Awards

Are there awards or trophies?

Yes. Every swimmer receives a finisher's award (towel) issued as they exit the finish area or the foot of the Jetty. Trophies are also awarded as per the awards list (see race rules for category details). Swimmers must collect their awards and trophies by 13:00 Sunday 10 February 2019. Awards and trophies will not be posted out.

When can I collect my award or trophy?
When will the results be available?

Swim Aids

Can I use a swimming aid, ie wetsuit, flippers, special swimsuits?

These are allowable but must be declared on the entry. If you swim with an aid, you will not be eligible for a category award. Swim aids include any device or swimsuit that may aid his/her speed, buoyancy or endurance;

  • Flippers
  • Snorkels
  • Wetsuits
  • Pull Buoys
  • Speed suits
What sort of swim suit is allowed?

Swaps & Refunds

If I pull out, can I receive a refund?

Refunds are available if applied for in writing or by email prior to the entry closing date of Thursday 31 January 2019. A $10 administration fee per swimmer will be retained ($5 for the Kids Swim).

If I can't swim on the day, can someone else replace me?
Can I swap my entry with another person?
Can I swap my entry to another swim category?

Merchandise

When should I order a t-shirt?

Shirts can be ordered and paid for when completing the online entry for the event. T-shirts must be collected when you check-in. There are also limited numbers of t-shirts available for sale on race weekend near the swimmer check-in area.

Can I order merchandise after I've entered?
When do I collect my t-shirt?
What if I forget to collect my t-shirt?

Cars & Bags

Is there public parking?

There is plenty of parking around the area. Parking will also be provided via a gold coin donation in Signal Park with proceeds going to Busselton Primary School P&C. Overflow parking areas have been created however please take care and be mindful of current works being undertaken in and around the area.

Is there a bag-drop area?

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